Please contact us first if there is any problem with your order.
We support replacements or refunds for confirmed issues such as wrong item sent, missing items, or significant damage during shipping.
To request support, please contact us within 48 hours after delivery and provide clear photos/video as evidence.
If the issue is confirmed, we will offer a solution such as reshipment, partial refund, or full refund depending on the case.
Refunds are not available for reasons like change of mind, wrong size choice, or minor differences that do not affect normal use.
Shipping fees and customs fees (if any) are generally non-refundable once the package has been shipped, unless the issue is caused by our mistake.
For any after-sales request, please contact us via WhatsApp and we will respond as soon as possible.
Contact: WhatsApp: +86 17842503137